Privacy Policy

Effective Date: 30th October 2025

Company Name: DIGITISED LOCAL MARKETS LTD

Website: https://marketconnect.live

Contact Email: support@marketconnect.live

1. Introduction

MarketConnect (“we”, “our”, “us”) provides a digital marketplace platform that connects buyers and sellers. This Privacy Policy explains how we collect, use, store, share, and protect the personal data of users (“you”, “your”) when you use our website, mobile application, or related services.

By using MarketConnect, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide

1. Full Name
2. Email Address
3. Phone Number
4. Business Information (if you are a seller)
5. Profile details
6. Product listings, images, and descriptions
7. Payment-related information (processed by third-party gateways — we do not store card details)

B. Google User Data (For Google Sign-In)

If you choose Google Sign-In, we access:

1. Your Google Account Name
2. Google Account Email Address
3. Google Account Profile Picture
4. Google Unique User ID

We do NOT access:

Your contacts, files, calendars, Gmail content, or any sensitive Google data.

C. Automatically Collected Information

1. IP address
2. Device information
3. Browser type
4. App version and usage logs
5. Cookies and tracking identifiers
6. Transaction logs

3. How We Use Your Data

We use your data for the following purposes:

A. Service Delivery

1. Create and manage user accounts
2. Enable login (including Google Sign-In)
3. Facilitate marketplace buying and selling
4. Enable secure transactions
5. Provide customer support

B. Platform Functionality

1. Improve app performance
2. Personalize user experience
3. Prevent fraud and unauthorized access
4. Maintain safety and compliance

C. Communications

1. Send important notifications
2. Order updates
3. Product or vendor updates
4. Security alerts

We do NOT send unsolicited marketing messages without consent.

4. How We Use Google User Data

In compliance with the Google API Services User Data Policy, we:

1. Use Google profile data only for authentication
2. Do NOT use Google data for advertising, analytics profiling, or any unrelated purpose
3. Do NOT share Google user data with third parties
4. Do NOT sell or rent Google user data
5. Allow users to delete their accounts and associated Google data at any time

5. Data Sharing

We may share data only with:

1. Payment service providers (e.g., Paystack, Flutterwave)
2. Logistics partners providing delivery services
3. Cloud hosting providers
4. Identity authentication services

All partners are bound by confidentiality and data protection agreements.

We do NOT share personal data with advertisers or unrelated third parties.

6. Data Storage & Retention

Your data is stored securely on encrypted servers.

We retain data only as long as necessary for:

1. Account operation
2. Legal compliance
3. Fraud prevention

Users may request the complete deletion of their data at any time.

7. Data Security

We implement the following safeguards:

1. HTTPS and SSL encryption
2. Encrypted password storage
3. Token-based authentication
4. Access control restrictions
5. Regular security audits

However, no system is 100% secure, and users acknowledge this risk.

8. Your Rights (GDPR/NDPR Compliant)

You have the right to:

1. Access your data
2. Correct inaccurate data
3. Request deletion
4. Withdraw consent
5. Download/export your data
6. Object to data processing

Contact: support@marketconnect.live

9. Children’s Privacy

MarketConnect is not intended for children under 16 years.

We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy. Changes will be announced on our website and app.

11. Contact Us

DIGITISED LOCAL MARKETS LTD

Email: support@marketconnect.live